Privacy policy

Privacy Policy

Last updated: January 3, 2026

Ashtang Herbal operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Ashtang Herbal is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, payment details and transaction confirmations.

  • Account information including username, password, security questions, preferences and settings.

  • Transaction information including items viewed, added to cart, purchased, returned or cancelled.

  • Communications with us including information you provide when contacting support.

  • Device information including browser details, IP address, device identifiers.

  • Usage information regarding how you interact with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, place an order or contact us

  • Automatically through cookies and tracking technologies

  • From our service providers and technology partners

  • From other third-party partners

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide and Improve Services

To process orders, payments, shipping, returns, customer accounts and to personalize your shopping experience.

Marketing and Advertising

To send promotional emails, SMS notifications, or display advertisements related to products or services.

Security and Fraud Prevention

To protect against fraud, unauthorized access, and suspicious activities.

Communicating With You

To provide customer support and respond to inquiries.

Legal Compliance

To comply with applicable laws or respond to government or legal requests.

How We Disclose Personal Information

We may disclose personal information in the following situations:

  • With Shopify and service providers (payment gateways, logistics, IT services)

  • With marketing and advertising partners

  • When required by law or legal authorities

  • With affiliates or corporate partners

  • During business transfers such as mergers or restructuring

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access and use of the Services to provide and improve its platform. Information you submit may be shared with Shopify and third-party services that assist in operating the store.

To learn more, you may review the Shopify Privacy Policy:
https://privacy.shopify.com

Third-Party Websites and Links

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices, and you should review their policies before providing personal information.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children.

Security and Retention of Your Information

We implement reasonable security measures to protect your information. However, no system is completely secure. Personal information will be retained only as long as necessary for legal, operational, or service purposes.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data

  • Request data portability

  • Opt-out of marketing communications

You can exercise these rights by contacting us.

Complaints

If you have concerns regarding how your personal information is processed, please contact us directly.

International Transfers

Your information may be processed outside your country of residence, depending on the location of our service providers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. When changes are made, we will update the "Last Updated" date on this page.

Contact

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Email: ashtanghealthcare@gmail.com

Address:
Ashtang Healthcare Pvt Ltd
Survey No. 169 & Po. Netramali
Ta – Idar, Dist – Sabarkantha
North Gujarat
PIN: 383430
India